Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals Format:Paperback Each year nearly 12 million

Each year nearly 12 million people in the United States circulate in and out of jails detention centers and prisons

On a really bad day find step-by-step instructions on how to build an underground bunker

The story and its researched-based curriculum has been field-tested twice and proved to be statistically significant in both studies

ISBN-13: 978-0991065301

Words of Power: A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals Format:Paperback Each year nearly 12 millionAggression touches all of our lives. Whether it is a customer or angry coworker an upset family member or a stranger we bump into on the street all of us at times must deal with aggressive people. Words of Power is not a book for specialists. It is written for ordinary people who may on occasion have to deal with an angry even an enraged person. This book was written with the help of a unique cadre of critical readers. Rather than professionals they